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I am trying to open a Student Checking Account online. When it comes to filling in my address, I am asked to state whether or not I have lived at that address for more than two years. If I click "less than two years", I have to put in my previous address. However, the format only allows for US addresses to be entered. I moved here from Germany five months ago, so I do not have a previous address in the US. What do I have to do in this case?
Julia, Jersey City
August 24, 2017 09:57:02 AM
In reply to Julia, Jersey City
We appreciate you bringing your concerns to TD Helps today, Julia, and we're sorry to hear that you're having trouble opening your account online.
At this time, as you do not have an address in the United States, in order to successfully open your account, we ask that you visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. For your convenience, we have provided a link here: http://go.td.com/1f9DSJR to help you locate your nearest TD Store location.
Before your visit, we'd like to recommend that you review the current accounts offered by TD Bank. If you were interested in opening a Checking account, feel free to use this link: https://go.td.com/2hbuGjJ. If you believe that a Savings account would better fit your needs, you're welcome to view this link here: https://go.td.com/2bSlkVn. If you're having trouble deciding, that's okay! You're welcome to use our Selector Tool here: https://go.td.com/2sx4N2E for a personalized recommendation.
It's important to note that if you are a non-US resident, in order to open an account with us, you will need to bring two forms of identification with you. One form of ID must be a valid non-US Passport and the second form of valid ID you may select from the list below:
- Employment ID with Photo and Signature
- State Issued ID or Driver's License with Signature
- Foreign Driver's License with Photo
- US Employment Authorization card with Photo, Signature and Expiration Date
- College ID with Photo
- Alien Registration Card with Photo
- Permanent Resident Card with Photo
If you have any questions or concerns, not only are you able to contact your local TD Store location for assistance, but you're also more than welcome to call and speak with a Banking Specialist. Specialists are available 24 hours a day, 7 days a week, at 1-888-751-9000, for your convenience.
We hope to see you soon, Julia. Enjoy the rest of your Thursday!
Brittany M, Mount Laurel
August 24, 2017 09:57:47 AM