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I have over draft fees and I'm not exactly sure how I pay them
October 11, 2015 02:06:39 PM
2 people recommended this |
In reply to Yane, Philadelphia
Thanks for sending us your question today, Yane.
Please kindly keep in mind, when a Checking or Money Market Account remains in overdrawn status for sixty (60) Calendar Days, or such earlier time that we determine that the overdraft balance is uncollectible, the Bank will close and place the Checking or Money Market Account in collection status. For more information, we invite you to view our Deposit Account Agreement at: http://bit.ly/1kb17UQ (pgs. 9-10) for additional information. We'd also like to let you know that if an account continues to be overdrawn for ten (10) consecutive business days, a sustain overdraft fee may be assessed. Please take a look here at our current Fee Schedule: http://bit.ly/1cTejgt for more information.
If you have any other questions, feel free to contact us at 888-751-9000, available 24/7, or feel free to visit us at your nearby TD Store here: http://bit.ly/TDStores.
We appreciate your visit, Yane and please take care.
Alara B, Mount Laurel
October 11, 2015 02:07:53 PM
1 person recommended this
I want to know the process
January 24, 2018 09:05:36 AM
In reply to Md, Brooklyn
Thanks for joining in on the conversation today, Md.
We'll be happy to clear up any confusion.
In the unfortunate event that your account becomes overdrawn, and you are accessed an Overdraft Fee, these fees will be debited directly from your Checking or Savings account, and no additional steps will be needed to successfully pay them. You will simply need to bring your account back to a positive balance.
As our friend Alara mentioned above, should your account remain with a negative balance for more than 60 calendar days, your account may be sent to our Collections and Recovery Department.
If you'd like to learn more about TD Bank's Overdraft Fees, you're more than welcome to check out the link here: https://go.td.com/2nf0JAI to review our Personal Deposit Account Agreement. You can find information on Overdrafts on pages 10 and 11.
Additionally, if you'd like to review your account with one of our knowledgeable Banking Specialist, you're more than welcome to do so! Banking Specialists can be reached by simply dialing 1-888-751-9000, and are available to help 24 hours a day, 7 days a week. You may also visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you would prefer, you also have the option of sending us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope this clears up any confusion, Md.
Thanks again for stopping by, and please enjoy the start to your Wednesday.
Brittany M, Mount Laurel
January 24, 2018 09:06:10 AM