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I have almost $200 in available cash rewards but I cannot find anyplace on the web site (using an iPad) to redeem the money. I realize that it is a credit to the amount due on the card.
November 6, 2014 07:39:39 PM
17 people recommended this |
In reply to Laura, Reston
Good evening, Laura! Thanks for joining us on TD Helps today, we're glad to assist you.
If you're the primary card holder for your TD Visa Credit Card, you may redeem your Cash Rewards on your Credit Card in $25 increments by contacting TD Card Services, 24/7 at 888-561-8861. The credit will be applied to your current statement balance. For more information on the Terms and Conditions on the TD Cash Rewards Visa Credit Card please view: http://bit.ly/1nGyrbA. Please note: your cash rewards cannot be a payment method or be used to replace the minimum payment amount due.
We'd also like to invite you to take a look here: http://bit.ly/1AiXPd7 for a list of features TD Cash Rewards has to offer. If you have any additional questions, you may contact TD Card Services at the number listed above 24/7.
We hope this is useful, Laura! We welcome you back anytime, and have a great one.
Megan K, Mount Laurel
November 6, 2014 07:40:11 PM
In reply to Megan, Mount Laurel
Does your response mean redemption can only be done by phone call to the 888 number you listed above? Is there no way to cause an electronic transfer to a TD bank account>
Patrick, Summit, NJ
March 28, 2015 05:21:01 PM
3 people recommended this
In reply to Patrick, Summit, NJ
Thanks for joining in on a great chat, Patrick!
Along with being the primary card holder for your TD Visa Credit Card, and redeeming your Cash Rewards on your Credit Card in $25 increments; you can contact TD Card Services, 24/7 at 888-561-8861. Once you speak with a Credit Card Specialist, they'd be to help with redeeming your Cash Rewards.
Please note, you must have no outstanding balance at the time of redeeming your rewards, and it will be applied as a balance credit to your Credit Card account. This process takes 1-2 business days, and you will then be able to get in contact with one of our Credit Card Specialists to process a refund to your TD Checking account.
Feel free to come back to TD Helps with any other questions, Patrick, and have an awesome weekend!
Justin B, Mount Laurel
March 28, 2015 05:22:32 PM
2 people recommended this