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November 23, 2014 06:13:22 PM
Borrowing & Managing Your Credit
In reply to Matthew, Norwood
Hi Matthew, thanks for reaching out to us through TD Helps. We're glad to help you redeem your points!
It sounds like you're trying to redeem your TD Bank Credit Card rewards. All of our cards offer rewards options to benefit you.
Points through our TD Cash Rewards Credit Card can easily be redeemed upon the request of the primary account holder. If that's you, you can redeem your cash rewards for a statement credit at any time once you've earned at least $25.00 in credit. Once redeemed, this can be applied to your current balance; please remember, though, that the redemption of points is not considered a payment method and cannot be used to replace the minimum payment amount due for that statement period. Please take a look here http://bit.ly/1nGyrbA for more information on the Terms & Conditions of the TD Cash Rewards Credit Card. When you're ready to redeem your cash rewards, you may contact a Specialist at TD Card Services, 24/7 at 888-561-8861.
If you have a TD Easy Rewards Credit Card with us we recommend logging into your Easy Rewards online profile to view and redeem your points. Follow this link http://bit.ly/1Awajev to login or, if you haven't yet enrolled, you may sign up and search all currently available rewards! To register, you'll need to have your card with you and fill out the personal information required. For Terms & Conditions on the TD Easy Rewards Credit Card, please check out: http://bit.ly/1n2u4V6. If you have any trouble redeeming your rewards, you may contact our TD Card Services Rewards line at 877-745-5040, available 24/7.
For our TD First Class VISA Signature Credit Card, we recommend contacting one of our dedicated TD Card Rewards Specialists at 1-877-GO-TD1ST (1-877-468-3178) and they would be more than happy to help you redeem your miles. We also suggest you check out http://bit.ly/Zgdqfo to see what you could earn with your available miles.
We invite you to take a look here: http://bit.ly/1qRnByN for an overview of all of these cards if you'd like.
Also, you may visit a TD Bank Store location during lobby hours if you'd like to discuss your rewards there. Please take a look here http://bit.ly/TDStores to find a Store near you.
Hope this helps Matthew. Please connect with us again if you have any more questions. Have a great day!
Kristen P, Mount Laurel
November 23, 2014 06:14:41 PM
I had 13,082 reward points in my TD cash Visa card. I do not know to redeem them to cash
June 12, 2017 10:45:49 AM
In reply to Thuan, Philadelphia
Thanks for stopping by TD Helps, Thuan. We're sorry to hear that you are experiencing trouble with your rewards redemption, but we'll be glad to help.
You may redeem your Cash Rewards if you have accrued at least $25 in points by calling TD Card Services at 888-561-8861. A TD Credit Card Service Specialist is available to help 24 hours a day, 7 days a week.
You now have two options to redeem your Cash Rewards. You may log in online at www.tdcardservices.com by clicking on 'New Rewards Experience,' you may also contact us at the number provided above.
Please note that Rewards can be redeemed as a statement credit or as a direct deposit into a US bank account. If you choose a statement credit, it will reduce your outstanding balance, but you are still required to make your monthly payment. If you do have this type of credit card with us, you can find information about Point and Cash Reward redemption in the Terms and Conditions for the TD Cash Credit Card here: http://bit.ly/29y0rfa.
We appreciate your visit today Thuan, and please take care!
Alara B, Mount Laurel
June 12, 2017 10:46:49 AM