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Can I load it if it is in my wife's name. Wonder if it is in my grand daughters name. At this point you sold me on it last week in the Rochester branch and now no back up?
July 26, 2015 01:17:55 PM
In reply to Mike, Rochester
Hi there Mike,
Thank you for getting in touch with us about your new card and we apologize for any confusion about this! We can certainly help.
From your message, it sounds as though you may have decided on our TD Go Card, which is our reloadable prepaid card option typically used by teens and their parent/guardian. If so and you are the account owner, you would be more than welcome to load funds to this card online. Feel free to read more details about it here: http://bit.ly/1gRpCay. For any service you may need at all with this card, please reach a Specialist 24/7 at 855-219-8050.
On the other hand, Mike, you may have opted to open a TD Connect Card, another prepaid card option we offer. This is generally purchased for use by the account owner themselves. Please see our Frequently Asked Questions for this card here: http://bit.ly/1AHFwek for more info about the card funding options and you can reach a Specialist 24/7 at 888-568-7130.
If you’re not certain which type of card you chose, please just give us a call 24/7 at 888-751-9000, or visit any of our Stores listed here: http://bit.ly/TDStores.
Hope this provides some direction, Mike. We hope you'll start to enjoy the card option you chose and please let us know about any other questions!
Have a great Sunday afternoon.
Kristen P, Mount Laurel
July 26, 2015 01:19:09 PM