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There does not appear to be an option to delete a company or person from the Bill Pay accounts. When I look here, I see many people have asked this question, but the page layout must have been changed since the answers were given. The answers from TD all tell me to go to Bill Pay page and open a 'Manage Your Bills' tab. This tab does not exist.
May 22, 2016 07:28:52 AM
1 person recommended this |
In reply to Marnie, Philadelphia
Thanks for joining us today, Marnie.
To remove an existing Biller from your Bill Pay, please follow the updated instructions below:
-Log in to your account at: http://go.td.com/1eaISlq
-Click on the Bill Pay tab
-In the Payment Center, beneath the individual Biller you'd like to remove, click on "Activity"
-Once you have done so, click on "Details"
-At the bottom, you can choose the "Remove (Biller Name)" link
-A pop-up will appear asking you to confirm deletion. Click on the Delete Bill button.
Kindly note that this will remove any pending payments you have scheduled, so please ensure these have been completed prior to removing the Biller from your list. If you have any further questions regarding our Bill Pay service, our Tech Support Team can be reached at 800-493-7562, they are ready to answer any questions you may have and they are here for you 24/7!
We hope this helps, Marnie.
Alara B, Mount Laurel
May 22, 2016 07:31:40 AM