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I am called approximately once a month by a representative to conduct a survey about my recent customer service experience at TD bank. I do not wish to participate any longer and want my name removed from any existing list. Telling the representative who calls does not seem to work.
May 30, 2015 08:55:30 PM
In reply to Kathryn, Portland
Thank you for writing into TD Helps, Kathryn. We'll be glad to assist you regarding your marketing preferences.
If you prefer not to receive survey calls from us or our affiliates, we will honor your request by completing the "It’s Your Choice-Marketing Preferences" form. You can find the form here: http://bit.ly/Z6vtVx to update your marketing preferences.
Or if you prefer, give us a call 24/7 at 888-751-9000. Once our Banking Specialists verify your account information, they can assist you with your marketing preferences as well.
We hope this information is helpful and please be sure to come back to TD Helps if you have any additional questions in the future. Have a great weekend and take care, Kathryn!
Katherine G, Mount Laurel
May 30, 2015 08:56:52 PM