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William, Forked River
June 19, 2015 11:22:33 AM
In reply to William, Forked River
Hi William and thanks for reaching out to us today.
It sounds like you're trying to cancel an automatic/recurring bill payment and we'll be happy to assist. If your bill payment was set up via Online Banking, after you sign in by using your user name and password from here http://bit.ly/1eaISlq, please follow the steps below:
1. Click on the “Bill Pay” tab located at the top of your screen.
2. Click on the “Manage Your Bills” tab.
3. Select the appropriate biller from the “Biller Name” list.
4. Select the option “Delete Automatic Payment” from the “What would you like to do?” list.
5. Click “Ok”
If the automatic/recurring payment was initiated via TD Business Direct, please call us 24/7 at 800-493-7562, option 2 to speak with our Small Business Team, or visit a Store during normal lobby hours near you. To find hours and locations please look here: http://bit.ly/TDStores.
If the recurring payments you wish to cancel were not originally initiated via our website at www.tdbank.com, we can help too! If you have given your payee your account number and routing number, the best way to cancel all future scheduled payments is to call us directly 24/7 at 888-751-9000. Upon proper account verification, one of our Specialists will be more than happy to place the stop payment for you. Fees may apply for this service and for more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
Please let us know if you have any other questions. Or, you may reply if we've misunderstood your question.
Thanks for stopping by and have a great day!
Sandy D, Mount Laurel
June 19, 2015 11:26:21 AM