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October 14, 2017 08:20:31 AM
In reply to Gabriella, Sharon
Good morning, Gabriella.
Welcome to TD Helps!
While you are unable to remove any limits that may have been placed on your debit card, you are able to connect with us directly in regard to having them increased.
If you would like to have your limit permanently increased, we recommend that you visit a TD Store location, during lobby hours, to speak with a Customer Service Representative; however, we understand that you may not be in the United States at this time. If you are in fact traveling out of the country, we'll still be happy to help temporarily raise your debit card limits.
So that we can help, we ask that you connect with us directly, and there are a couple ways in which you may do. You're first welcome to call and speak with a Banking Specialists directly. For your convenience, they are available 24 hours a day, 7 days a week, and can be reached at 1-888-751-9000. As you may be overseas, you're also welcome to call collect with operator assistance, from any landline, by asking the operator to dial (215)-569-0518.
You would also have the option of sending us a secure message from your Personal Online Banking. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. In your message, please be sure to include the amount you wish to have your limit increased to. It's also important to note that requests over $25,000.00 must be processed at a TD Bank Store during lobby hours with photo ID.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We sincerely hope this helps, Gabriella. Thanks for stopping by today, and have an amazing weekend!
Brittany M, Mount Laurel
October 14, 2017 08:21:29 AM