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My card expires 12/14, so I'm just wondering if you send me a new one automatically, or if I have to call in, etc.
Packard, Worcester, MA
December 17, 2014 05:55:52 PM
14 people recommended this |
In reply to Packard, Worcester, MA
Thanks for coming to us here on TD Helps, Packard! We'll be happy to answer any questions you may have about your debit card.
Replacement debit cards are normally mailed to the address that we have on file six weeks prior to the expiration of your current debit card. Please visit your local Store if you do not receive your new card by the end of this month or you may contact us 24/7 at 888-751-9000 and one of our Banking Specialists can send one to your home address. Click here: http://bit.ly/TDStores to find a TD Bank near you.
If you are enrolled in Online Banking, you also have the option of requesting a new debit card if your current one expires. If you're not currently enrolled for Online Banking, you may do so by clicking here: http://bit.ly/1lU2qfY. Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Banking Specialists at the number listed above. Once you are enrolled, please sign into your account and select "Send a secured message," which is located underneath the Message Center. Please keep in mind that it can take 7-10 business days for a new debit card to be sent to your home address via telephone or Online Banking method.
We hope this helps and feel free to come by again with any additional questions, Packard!
Katherine G, Mount Laurel
December 17, 2014 05:57:02 PM
3 people recommended this