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They have not returned my call and I cannot now reach them
Louise, Deptford, NJ 08096
March 24, 2015 04:51:15 PM
In reply to Louise, Deptford, NJ 08096
We're sorry to hear about your concerns, Louise and we'd be happy to help.
As this is pertaining to your account specifically, we ask that you contact us directly for help. You are able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be happy to discuss the transaction and any dispute options available. If you prefer to speak with a Representative in person, feel free to visit any TD Store during lobby hours for assistance. To take a look at Store locations and their hours please visit http://bit.ly/TDStores.
If you'd prefer, you also have the option of sending a Secure Message through Online Banking. If you are not enrolled in Online Banking and would like to be, please click here to begin: http://bit.ly/1lU2qfY. You will need your account number, Social Security Number, ATM/Visa Debit Card number and email address to enroll. Once you are enrolled, please sign into your account at http://bit.ly/1eaISlq and click on the "Customer Service" tab and then select "Send a Message." If you have any trouble, feel free to contact the number listed above of visit a TD Store.
If this is in regards to a transaction on your TD Credit Card, we ask that you contact our Credit Card Specialists 24/7 by dialing 888-561-8861.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Louise and have a good afternoon.
Megan K, Mount Laurel
March 24, 2015 04:52:49 PM