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Donna, Colorado Springs
January 24, 2017 11:39:19 AM
In reply to Donna, Colorado Springs
Thanks for your question, Donna. We'd be glad to help.
If you've noticed unauthorized activity on your account, we recommend contacting us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
If this is with another financial institution, we recommend reaching out to your bank directly for help.
We hope to hear from you soon, Donna. Have a good day.
Megan K, Mount Laurel
January 24, 2017 11:39:33 AM