Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
October 6, 2015 09:00:33 AM
1 person recommended this |
In reply to shiela, surrey
Thanks for coming by this morning, Shiela. We'd be happy to help provide details on how to request a limit increase.
If you are referring to a limit increase for your TD Credit Card, you are more than welcome to contact one of our Card Services Specialists directly at 888-561-8861, 24/7. Please note that your account must be open for at least 6 billing statements in order for us to consider this request for you. For our Credit Card Frequently Asked Questions that may also help, you may click here: http://bit.ly/1qpoSRC.
If this is in regards to your TD Debit card, we want to inform you that for your account protection, your TD Debit card has daily limits placed on it for ATM withdrawals, Point-of-Sale (POS), and Visa transactions. For information on these limit amounts, please take a look at our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ (Pages 44 & 45).
If you find that you need to make a withdrawal or purchase which is higher than the standard limit set on your Debit card, we can offer a couple of options on how to request an increase. Please note, in order to have your Debit card limit increased you must have a deposit account older than 90 days that is in Normal status. You also must have a sufficient balance to cover the requested amount.
An easy way to request an increase is to send a Secure Message through Online Banking. If you're already enrolled for Online Banking, you may send us a secure message to request this information by clicking here: http://bit.ly/1eaISlq. After you log in, find the Customer Service tab and use the Send a Message link found there. Please be sure to include the Debit card number and the portion of your card (ATM, POS, or VISA) that you'd like the increase for, as well as the amount you're requesting so we can best help you.
Another option is to send a fax to our Fulfillment Team at 1-856-533-1138 with the following information:
Subject: Limit Increase
Debit/ATM Card Number
Contact Telephone Number
Amount of "total daily limit" requested
Indicate - Visa, POS, ATM
Signature - if Customer is faxing request
Please allow approximately 2-3 hours for your request to be completed.
Please keep in mind that limit increases are only valid for one calendar day and the limits will return to the original amount after this time passes. If your request is received after 6:00 pm, the increase will remain in effect for one additional calendar day.
You're also welcome to call a Banking Specialist 24/7 at 888-751-9000 for assistance with a limit increase, or for any questions you may have. Please note that for larger increases, a secure message or fax will be needed. Or, a Representative at any local TD Bank Store can also assist you, and please visit http://bit.ly/TDStores to find one nearest you.
We hope this helps, Shiela. Have a wonderful day!
Yen D, Mount Laurel
October 6, 2015 09:05:46 AM
1 person recommended this