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Glen, Seminole Fl.
July 16, 2015 07:49:30 AM
In reply to Glen, Seminole Fl.
We appreciate you coming to TD Helps, Glen.
If you're logging in to your personal TD Bank Online Banking account and you know your current Password, you'll be able to reset this information after you log in. Please do so here: http://bit.ly/1eaISlq and once you're in, click on the Customer Service tab at the top right. You're looking for the second link; please click on Change Password to complete an update.
If you're a BusinessDirect user, please log in here: http://bit.ly/1rvBmq8. You'll find the links to change this information at the Service Center, under the Customer Service tab. Click on Change Password, enter your current information and the new information you prefer, and submit at the bottom.
If you're unsure of your Password, don't worry; we still have plenty of options for you. If you remember your User Name and have a Social Security number, you'll be able to reset your Password yourself for your personal account. Please start here: http://bit.ly/1eaISlq. Then, please click the Trouble Logging In link located below the Password field. After entering your User Name and the last four digits of your Social Security number, you'll be asked to answer two security questions. If you can successfully complete these steps, you'll be able to update this info.
If you're inquiring about this change as you don't have some of the information required to reset this yourself, or need to reset your BusinessDirect password, a Specialist will be more than happy to assist you. Please contact us directly at 888-751-9000, (or 800-493-7562, Option 2 for BusinessDirect) 24 hours a day, 7 days a week. Another option you have is to stop in at your local TD Bank Store, where a Representative there will also be able to help. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
Thanks again for stopping by and have a nice day.
Brian M., Mount Laurel
July 16, 2015 07:50:03 AM