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i forgot my online mobile banking username and password. now the only way i can check my balance is by calling the number on the back of the card. i tried to get help and it says i have to have either my user name or password. but i dont know either
michael, west palm beach
June 25, 2015 01:33:08 PM
In reply to michael, west palm beach
Thanks for submitting your question today, Michael.
As you mentioned you forgot both your user name and password, in order to assist you further, we ask that you contact us directly. Our Specialists are available 24/7 at 888-751-9000 and after account verification will be able to provide you with your user name and reset your password. If you'd prefer to visit in person, you may visit us during lobby hours. For a listing of our Stores please visit: http://bit.ly/TDStores.
We hope this helps, Michael and we look forward to hearing from you.
Colleen B, Mount Laurel
June 25, 2015 01:33:50 PM