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How do I resolve this error: "Authentication Failed We were unable to authenticate the information you entered. Please try again. If you continue to experience difficulties please call 1-888-937-0002.".
Rob, Port Saint Lucie
January 31, 2018 11:15:53 AM
In reply to Rob, Port Saint Lucie
We're sorry to hear that you're having trouble, Rob, and we'd be glad to advise on how to resolve this error.
In order to resolve the error you've mentioned, you're able to connect with us using the number mentioned in the message received or connect with us 24/7 at 888-751-9000. Once speaking to a Specialist, they would be glad to help you regain access to your online account.
In addition to calling, you're able to visit any TD Store to troubleshoot your account. Take a look at TD Stores and their hours here: http://go.td.com/1f9DSJR.
We look forward to speaking with you, Rob. Have a good day!
Megan K, Mount Laurel
January 31, 2018 11:17:11 AM