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I am using a business direct account
February 20, 2015 01:08:32 PM
In reply to Ben, Plainview
Happy Friday to you, Ben and thanks for writing in today!
If the checks you're looking for were paid from your account in the past 60 days, you may view and print these via your Online Banking account. Once you log in here for BusinessDirect: http://bit.ly/1rvBmq8, please select the Accounts tab and then select the account you would like to view. Then, from the drop down box located under the "Account History" title, select the "Show All" option. Selecting this will allow you view and print any checks that have been paid recently from your account.
Additionally, if your account is enrolled for paperless statements, your cancelled check images are available to view on the last page of your statement, for any month in which your account was paperless. To view your statements online, after selecting the "Accounts" tab, please click on the "Statements" link below the Tabs bar to select the account, month and year of the statement you would like to view.
If your check images were not available, don't worry, as we have other ways to help you. You are always welcome to give one of our dedicated Banking Specialists a call 24/7 at 888-751-9000, and they can mail a copy to your home address. Or, feel free to request a copy while logged in to your Online Banking account, by sending a Secure Message. Just click on the Customer Service tab at the top right, then use the "Send a Secure Message" link to make your request. Also, if you are nearby one of our TD Bank Stores, you can request a check copy to be printed while you wait. For a listing of Store hours please view: http://bit.ly/TDStores.
Please note that we'll only be able to provide copies of checks that have been presented to your account for payment, and for multiple copies, fees can apply; please see http://bit.ly/1cTejgt for our current Fee Schedule.
Hope this provides some help, Ben! Thanks again for your message and have a terrific weekend.
Kristen P, Mount Laurel
February 20, 2015 01:11:59 PM