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I've had a jointed account with my mom for over a year, I would like to have my own separate account. May I do it over the phone? We had gone to the bank to join them, but can you separate over the phone?
October 25, 2015 10:09:05 AM
3 people recommended this |
In reply to Jenna, Poughkeepsie
Thanks for submitting your question today, Jenna.
If you currently have a joint personal account, both signers have equal rights and access to that account. This means that neither signer can be removed from the account directly and we apologize for any inconvenience this may cause. If you do not wish to continue to share the account, the account must be closed. Once the account is closed, you may open a new account.
In order to close a joint personal account, only one signer is required to submit this request. The best and quickest way to handle it is by visiting your local TD Bank Store during normal lobby hours with your valid photo ID. To find the nearest TD Bank Store please visit http://bit.ly/TDStores.
If you decide to open a new account, we currently offer many ways in which you can do so with TD Bank. You can open the account online by selecting the "Open Account" box located beneath each specific account by following these links: http://bit.ly/WrwMg7 or http://bit.ly/1hzzhPT. You could also contact us at 888-751-9000 to speak with our Banking Specialists who are available 24/7 for your convenience. If you prefer, you may also stop by any TD Store for further assistance on opening an account. You may have your joint account closed and new individual account opened all at the same time.
If you currently have a joint business Checking account, in order to remove a signer from a Business account, it is required that all signers on the account visit a TD Bank Store and provide their signatures for this request.
If you would like to discuss this further with a Banking Specialist, feel free to contact us 24/7 at the same number listed above.
We hope this information is helpful, Jenna and take care.
Alara B, Mount Laurel
October 25, 2015 10:13:27 AM
1 person recommended this