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That's about it. I cannot capture all information when I download my statements during the month. How do I reset my margins to capture more of my page to hold all the info? thanks.
Jeanette, Newtown PA
April 28, 2015 10:35:26 AM
In reply to Jeanette, Newtown PA
Thanks for joining us on TD Helps, Jeanette. We'll be glad to provide you with more information.
From your description in your inquiry, it sounds as though you may be attempting to print your Account History. Please note when viewing your Account History, you will have an option on the right hand side of the page that states "Printer Friendly Version." When you select that option, it will adjust all margins to ensure all of the details are captured on the page.
Additionally, if you'd prefer to print your statement you may do so by following these instructions:
- Click on the Accounts tab at the top of the screen
- Click on the account number you would like to view statements from
- Click on the Statements & Notices tab
- Choose the statement period you would like to view and click View Statement
- You may then click the print icon if you would like to print a copy of your statement
When printing your statement, as long as you have Adobe installed, the margins should be automatically set to make sure to include all of your statements details.
If the problem persists, you may need to change the settings on your browser or printer. For additional assistance feel free to contact our Tech Support Specialists 24/7 at 800-493-7562.
We hope this is helpful, Jeanette and please enjoy your day!
Colleen B, Mount Laurel
April 28, 2015 10:35:56 AM