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I have several checking accounts and recently opened a new one primarily for bill pay. However one of my older checking accounts keeps showing as the payment source and I can't seem to find a way to change it. When I enter a payment amount I have to manually change the payment source and then it stays that way. But on billers I haven't paid recently it shows the older account. Is there a way to change all the billers to be paid out of my new account as the default account?
January 15, 2017 07:38:39 AM
In reply to Nancy, Fitchburg
Thanks for stopping by TD Helps today, Nancy. We'll be sure to point you in the right direction today.
If you'd like to update one of your Billers, we'd be happy to show you how. To get started, you must first log in to Online Banking and you can do so here: https://go.td.com/1eaISlq. Once logged in, please follow these steps:
-Select the "Bill Pay" tab
-Select the tab entitled "Manage your bills"
-Select the biller you'd like to update from the dropdown menu
-Select the "Update Biller Information" option
-Fill in the appropriate fields and then click the Save Changes button at the bottom.
If you run into any trouble with this process or would like someone to walk you through it, you can always get in touch with us 24/7 at 800-493-7562, at Option 3. Our Tech Support Specialists would be happy to help you with all your Online Banking needs. As always, you can also visit a TD Store during lobby hours for assistance. For Store locations and hours please visit http://go.td.com/1f9DSJR.
Thanks again for joining us, Nancy.
Alara B, Mount Laurel
January 15, 2017 07:39:28 AM