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I have tried numerous times to setup online banking for my account. It keeps telling me that I have entered invalid information. It works with the automated phone but not online....not sure why.
Angela, North Myrtle Beach
January 2, 2015 01:59:25 PM
In reply to Angela, North Myrtle Beach
Hello, Angela, we are sorry you're having difficulties with online enrollment and we are more than happy to guide you in the right direction to get this resolved.
To best assist you, we recommend contacting us 24/7 at 888-751-9000 to speak with a Banking Specialist. Since this is considered an unsecure forum, we don't have the access to your account information that we would need to help you here. When you call, upon proper account verification, we would be happy to help get you online in no time.
If you prefer speaking with us in person or you have a TD small business account, you may also set up your online account by visiting your local TD Bank Store during normal lobby hours. At the Store we will be able to verify you with your valid photo ID and assist you with the online banking enrollment. To find a TD Bank near you please take a look here: http://bit.ly/TDStores.
If you're referring to logging into www.tdcardservices.com, a TD Credit Card Specialist can assist you 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. Also contact 855-219-8050 for help logging into the TD Go Card site.
We hope you find our answers helpful and please don’t hesitate to return to TD Helps if you have any further questions.
LiShu R, Mount Laurel
January 2, 2015 02:00:32 PM