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June 15, 2015 02:07:00 PM
1 person recommended this |
In reply to Elizabeth, Garnerville
Hi there Elizabeth,
Thank you for writing in.
We appreciate your interest in text alerts. We'd like to begin by letting you know that we currently offer alerts by email rather than text. As this is the case, we will certainly pass along your interest to our product partners, and we invite you to check in anytime at www.tdbank.com for updates to our services here at TD Bank. Stay tuned!
In the meantime, you're welcome to use our email alerts which are available via your Online Banking account. If you'll need to sign up for online banking, you'll be glad to know that it is quick and easy! If you have your account number, ATM/Debit Card number and Social Security number, you can use our enrollment self-service link at: http://bit.ly/1lU2qfY to sign up. Once there, you will need to choose Personal from the drop down box and complete three steps. After those three steps are completed, you will have immediate access to your account(s) online. If you don't have some of this info, no worries, just contact a Banking Specialist at 888-751-9000 who can enroll you right over the phone, or visit your local TD Bank store. Please find a list of our stores convenient for you at: http://bit.ly/TDStores.
Once you're using Online Banking or if you already are, you can set your alerts. Take a look here: http://bit.ly/1v1jUYC for a little more info about the types of alerts we offer.
To set these up, just log into your Online Banking here: http://bit.ly/1eaISlq and click the “Alerts” tab. After clicking this tab you will then choose "Set up a new Alert." Online Banking will then ask you to specify what type of alert you are creating and once you do, please select "Continue." You will then be asked to select the account you'd like the alert for, the type of alert and the dollar amount of your alert. By selecting "Finish," your alert will be saved.
If you prefer to receive these on your phone, please note that these can be directed to your cellular device if you have your email attached to your phone.
If you have any troubles setting up your balance alerts, you can contact our Tech Support Specialists directly 24/7 at 800-493-7562. They would be more than happy to walk you through the process.
Hoping this provides some help, Elizabeth.
Enjoy your day!
Kristen P, Mount Laurel
June 15, 2015 04:24:05 PM
In reply to Kristen, Mount Laurel
Fist off I would like to say you're fantastic and 2nd you guys should consider it. Definitely consider it. I'd do anything I can to have those text alerts.
Tyler, Myrtle Beach
February 27, 2018 11:21:00 AM
In reply to Tyler, Myrtle Beach
Thanks for joining the conversation, Tyler, and we appreciate your compliment!
We're pleased to advise you that we now offer alerts for debit and prepaid cards through a separate banking app! You may find this app by going to the app store on your phone and searching "TD Alerts".
From the app on your phone, you may select 'Create Account' and complete the necessary fields. You will be prompted to enter a one-time code, and then add your card. You will then receive an e-mail, confirming your enrollment, where you will proceed to add your alert settings.
If you need any assistance, please feel free to call us at 888-751-9000, as we are available to assist 24/7. You may also visit us at your local TD Bank Store. To view our Store locations and hours, please click here: http://bit.ly/TDStores.
We hope this helps, Tyler. Have a great day!
Natasha M, Mt. Laurel
February 27, 2018 11:22:07 AM