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I have filled out the online form at least 10 times now and each time it tells me that the information doesn't match an account on the records. Could it be because I don't have an email linked with my account? or could there be something wrong with my card? Is it because my account type is a student checking account? This is my first ever bank account and I'm really confused.
Taylar, Goffstown, NH
September 1, 2015 12:54:46 PM
In reply to Taylar, Goffstown, NH
Thank you for your interest in TD online banking and sorry for the difficulties you're experiencing, Taylar.
To best assist you, we recommend contacting us 24/7 at 888-751-9000 to speak with a Banking Specialist. Since this is considered an unsecure forum, we don't have the access to your account information that we need to help. Upon proper account verification, our Banking Specialists will be happy to assist you with your online banking enrollment request.
If you prefer speaking with us in person, you may also set up your online banking by visiting your local TD Bank Store during normal lobby hours for assistance. Our Store Representatives will be able to verify you with your valid photo ID and assist you with the Online Banking enrollment. To find a TD Bank near you please take a look here: http://bit.ly/TDStores.
Thanks again for writing in, Taylar. We hope you have a great afternoon!
LiShu R, Mount Laurel
September 1, 2015 12:56:13 PM