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July 29, 2015 12:45:50 PM
In reply to Sharon, FLORIDA
Hi Sharon and thanks for reaching out to us on TD Helps.
If you are looking to stop payment on a pending automatic withdrawal or automated clearing house (ACH), we ask that you contact our Banking Specialists directly for further assistance at 888-751-9000. Our Banking Specialists are available 24/7 and after account verification, they would be happy to review your concerns and assist. You may also visit us during lobby for assistance with this stop payment. For lobby hours and locations of TD Bank Stores near you please visit http://bit.ly/TDStores. Please note there may be a fee applied for a stop payment. Please visit: http://bit.ly/1cTejgt to view our fee schedule.
If the pending payment is made via your TD Debit Card, we recommend contacting the merchant directly to request a stop or cancellation.
If the pending transaction is unauthorized, we ask that you contact us immediately at the number listed above for further assistance. You may also stop by and visit us during lobby hours at any local TD Bank Store.
Please understand, as we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Hope you have a nice day.
Sandy D, Mount Laurel
July 29, 2015 12:59:15 PM