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March 16, 2015 10:20:24 AM
In reply to jonathan, brooklyn
Thanks for bringing your inquiry to us today, Jonathan. We are sorry to hear about your automated system difficulties and would be happy to provide other options.
When dialing 888-751-9000 and selecting "0", you will get connected with our Banking Specialists who are available 24/7 and would be happy to help. After account verification, we'd be happy to review this further with you.
You may also wish to visit your local TD Store for additional assistance. Please locate the nearest TD Store here: http://bit.ly/TDStores.
If you have Online Banking, you may also send us a secure message regarding your inquiry. To send us a secure message, after you log in here: http://bit.ly/1eaISlq, please locate the Customer Service tab at the top right, and then click on "Send a Message". Please submit your inquiry and a friendly Representative will respond.
We hope this helps Jonathan. Enjoy your day and let us know if you have any other questions.
Yen D, Mount Laurel
March 16, 2015 10:22:25 AM