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July 8, 2015 04:50:40 PM
In reply to Kelly, Kearny
Thanks for joining us on TD Helps, Kelly. We’d be glad to point you in the right direction.
Balance Transfers can be done at any time as long as your account is open. Please keep in mind that balance transfers can be used to pay off other credit cards, but cannot be used to pay amounts that are owed to TD Bank. We recommend visiting http://bit.ly/IqCkAh for our Balance Transfer Savings Calculator, and for additional information about balance transfers to your TD Bank Credit Card.
We do have some options for you to complete a balance transfer; however, currently this feature is not available online. Fortunately, you may call one of our dedicated TD Bank Credit Card Specialists 24/7 at 888-561-8861 for assistance. Also, if you have any balance transfer checks available, you may complete the check with the amount due and provide it to your other credit card financial institution.
If you need any help with this process, please use the number provided above to reach a Credit Card Specialist at any time. You are also always welcome to stop by a TD Bank Store location for assistance, and please see http://bit.ly/TDStores for a listing of our stores and their hours near you.
We hope to hear from you soon, Kelly and have a good day.
Megan K, Mount Laurel
July 8, 2015 04:51:51 PM