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I do not have a card to take money out. I have set up a password.
February 22, 2015 04:21:10 PM
In reply to Christina, Jacksonville
Thanks for joining us on TD Helps, Christina!
From your message, we understand that you'd like to make a transfer to another account. As there are many possibilities for doing so, we'll be more than glad to review all of these with you for any need you may have.
First, if you'd like to transfer funds from one of your own accounts to another account you own, in most cases we can complete this for you by phone. Feel free to contact us 24/7 at 888-751-9000, and we'll be happy to help you do so. You're also welcome at any of our nearby TD Bank Stores and see here: http://bit.ly/TDStores for a local listing. Kindly note that if you'd like to remove funds from a Club Saver, Holiday Club or Passbook savings, these will need to be completed in person.
You're also able to make a funds transfer between your own accounts online. If you are already enrolled for Online Banking, please check here http://bit.ly/1eaISlq, select the Transfers tab once logged in and follow the prompts to complete this.
If you are not currently enrolled for Online Banking for your personal accounts, no worries! We have you covered. You may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit card, your Social Security number and your email address. When you finish the enrollment process, you will have immediate access to your accounts to finish your transfer. Just in case you don't have some of the information required to set up Online Banking or you need assistance enrolling, you may contact us 24/7 at the number mentioned earlier to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
We would also like to introduce two of our exciting transfer features on our site, External Transfers and Person-to-Person Payments.
External Transfers are used if you're sending money from your personal account with TD Bank to your account at another Financial Institution. Or, if you're looking to transfer funds from your personal TD Bank account to someone else's account either here at TD or at another Financial Institution, Person–to–Person transfers would be your option. These are both also available via Online Banking.
For External Transfers, once you are enrolled for Online Banking, please check here http://bit.ly/1eaISlq. After logging onto your account, please choose the "Transfers" tab. Then click on "Transfer to Accounts Outside TD Bank." You will then be asked to accept a user agreement and review the fee schedule.
After the enrollment is completed, you may continue to schedule a transfer by adding your account at a different institution. To do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes. You’re welcome to check out http://bit.ly/1jXKYqq for all of the exciting details.
When sending an External Transfer, you will have two delivery options, three day or next day delivery. To qualify for the next-day delivery option, you must wait 90 days from your first successful three-day transfer and must not have had any transactions that overdrew your account in the past 90 days. Please note that fees may apply for External Transfer service. For the Transfers Terms and Conditions please see: http://bit.ly/1pADlWD, and for more information on the Fee Schedule, please take a look here: http://bit.ly/1cTejgt.
If you'll be making a transfer to someone else's account instead using our Popmoney feature, you may begin by clicking on the tab at the top of the page titled "Person-to-Person Payments." You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send the payment!
You will have the same two delivery options when sending a Person-to-Person payment as you do for External Transfers, three-day and next-day which have the same limitations as mentioned above.
If you'd like any assistance at all with either of these services, our Tech Support Specialists are here for you 24/7 at 800-493-7562.
We hope these options are helpful, Christina! Thanks again for the question and we hope you have an enjoyable night.
Kristen P, Mount Laurel
February 22, 2015 04:31:51 PM