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I tried purchasing something but the site I was buying from, said the card was declined. This isn't the first time this has happened. I just want to know if there was a way to unblock the card online.
February 26, 2015 01:00:30 PM
7 people recommended this |
In reply to Stephen, Philadelphia
Good afternoon, Stephen. We're sorry to hear of any troubles you are having with your debit card and would be happy to help point you in the right direction for help.
TD Bank Visa Debit cards can be used anywhere VISA or NYCE are accepted, including purchases made online. As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To better assist you, we encourage you calling our 24/7 Customer Service line at 888-751-9000, upon account verification, a Customer Service Representative will be able to determine the cause and offer the solutions as well. You may also visit your local TD Bank Store for further assistance. For hours and locations near you, check out: http://bit.ly/TDStores.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We hope this information helps, Stephen. Enjoy the rest of your day!
LiShu R, Mount Laurel
February 26, 2015 01:01:25 PM
1 person recommended this
i want to unblock my debit card of hailfax bank
hassan atif, london
August 28, 2017 02:26:23 PM
In reply to hassan atif, london
Welcome to TD Helps, Hassan. We're sorry that you're having trouble using your debit card.
We noticed that you're writing us today from London. We'd like to inform you that you've reached TD Bank, in the United States. For further assistance with your concerns, we recommend that you contact TD Canada Trust directly. To speak with a TD Canada Trust Banking Specialist, you're welcome to do so, 24/7, by calling 866-222-3456. You may check out the link: https://go.td.com/1woOVay to view all the additional options you have when wanting to contact TD Canada Trust.
We hope this helps, Hassan. Have a nice day.
Natasha M, Mt. Laurel
August 28, 2017 02:27:23 PM