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I have a car loan through you, and need to update my address without making a phone call.
Jessica, East Boothbay
January 21, 2015 06:36:03 PM
In reply to Jessica, East Boothbay
Welcome to TD Helps, Jessica. We would be happy to help provide you with the options on how to update your address on your auto loan with TD Bank!
If you are already enrolled, you may also submit your address change via your Online Banking. To log in, please click here: http://bit.ly/1eaISlq. After signing in, you can visit the Customer Service tab and click on Send a Message for assistance with your inquiry.
If you're not already enrolled with Online Banking and have an ATM/Debit Card and your Social Security number, you may fill out the online application to access your personal account(s). Please visit: http://bit.ly/1lU2qfY to enroll for TD Bank Online Banking. Once there, you will need to choose "Personal" from the drop down box. Signing up for TD Bank Online is quick and easy – allowing you to view your accounts in just three simple steps! First, you'll have to accept the Online Banking Agreement. Then, we'll ask you to enter in your personal information (Name, Social Security number, account number, etc.) and finally, you will have to set up three security questions. After those 3 steps are completed, you will have immediate access to your account(s) online.
However, if you only have this TD Bank Auto Loan with us or do not have an account with an ATM/Visa debit card, this option would not be available without contacting us by phone. As you mentioned you may not be able to contact us, we would still like to share this option with you. You may reach us at 800-937-5020, available 24/7, to speak with a Financial Solutions Group Specialist, and after account verification, we would be happy to help.
You're also always welcome to visit a local TD Bank store near you for further assistance with your request. For help locating a TD Store and hours near you, please click here: http://bit.ly/TDStores.
Please note, if your Auto Loan is through TD Auto Finance, please contact a TD Auto Finance Representative. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday 8:00 am to 7:00 pm at 1-800-556-8172 to help you.
We hope this helps and hope you have a great day!
Megan K, Mount Laurel
January 21, 2015 06:36:49 PM