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Frank, Dix Hills
September 29, 2015 03:02:31 PM
2 people recommended this |
In reply to Frank, Dix Hills
Good afternoon Frank, and welcome to TD Helps.
If you know your current login credentials for your personal TD Bank Online Banking account, you'll be able to reset this information after you log in. Please log in here: http://bit.ly/1eaISlq and once there, click on the Customer Service tab at the top right. The first two links there will be able to help you; please click on Change User Name and Change Password to complete an update.
If you're a BusinessDirect user, please log in here: http://bit.ly/1rvBmq8. You'll find the links to change this information at the Service Center in the Customer Service tab. Click on Change Password or Change User ID, enter your current information and the new information you prefer, and submit at the bottom.
In order to change your email address on file, you may log in to your TD Bank Online Banking account at http://bit.ly/1eaISlq to update this information. After logging in, please visit the Customer Service tab and click on the Change Address, Phone and Email Address link to send your new contact information.
Please keep in mind that this change will not update an email address used for alerts. To edit that email address for your alerts, please go to Alerts/Contact Management and provide your new info there.
If you're not able to access your account right now and need to reset this information in order to log in, a Digital Banking Specialist will be more than happy to assist you. Please contact us directly at 800-493-7562, 24 hours a day and 7 days a week. Another option you have is to stop in at your local TD Bank Store, where a Customer Service Representative will be able to help you. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
Frank we hope all of this information was helpful. Feel free to contact us again with any other questions.
Customer Service Team, Mount Laurel
September 29, 2015 03:09:05 PM
1 person recommended this