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My debit card is not accepted at the ATMs I tried in Argentina. What ATM can I use and how much can I withdraw?
Anthony, Buenos Aires, Argentina
January 16, 2018 01:37:41 PM
In reply to Anthony, Buenos Aires, Argentina
Good afternoon, Anthony.
We appreciate you coming to TD Helps for assistance today, and we apologize that you're having so much trouble performing a withdrawal at ATM's in Argentina. We'll be more than happy to help.
Here at TD Bank, we're happy to offer debit cards that do not have any foreign transaction fees, and can be used around the globe wherever VISA is accepted. If your card is getting declined from an international location, that are a few reasons this may be occurring, including a temporary block, unavailable funds, a problem with the merchant, or more.
While we'd like to confirm with you directly as to why your card may be declining, please understand that TD Helps is not considered secure, and we are unfortunately unable to access your account or personal information. However, you're more than welcome to connect with us directly, and we'll gladly assist you.
First, you may connect with one of our Banking Specialist by simply dialing 1-856-751-9000. Banking Specialists are available to help 24 hours a day, 7 days a week, and by using the number above, you may connect toll free. You would also have the option of connecting with a Specialist by calling collect with operator assistance from any landline phone by asking the operator to dial (215)-569-0518.
If you're unable to call, we understand, and would like to recommend that you then send us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We apologize again that we're unable to assist you directly today, Anthony, but we look forward to speaking with you at your earliest convenience.
Enjoy the rest of your Tuesday.
Brittany M, Mount Laurel
January 16, 2018 01:38:15 PM