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Heya! I moved across the country and TD is no longer convenient for me. I want to move all my funds over to my new US Bank account and close my account with TD. I'm wondering about the easiest way to do this.
September 21, 2015 11:29:42 AM
1 person recommended this |
In reply to Timothy, Peterborough
Thanks for stopping by TD Helps today, Timothy.
Please note in order to send a wire from your TD Bank account to another financial institution, you must visit a TD Bank Store in order to do so.
It sounds like you want to close your account because you're currently not living near a TD Bank Store. We want you to know that we have options available to help you maintain your account. Here at TD Bank we offer Bill Pay, Online, and Mobile Banking. Check http://bit.ly/1lnLZE5 for more details. If you are dissatisfied with the account type you have, take a look at http://bit.ly/KmmHe7 to see if there is an account that can better suit your needs.
As always, you can also stop by any TD Bank Store for this request. As we understand that you may not be able to make it to a TD Bank Store, we do have an option for you to close your account regardless of balance. You may request your account to be closed via mail by mailing. Please mail your written, signed, and notarized request to your Home Store (where your account was opened).
Please be sure to provide your account number so we may issue you a check for the remaining funds in your account as well as your final statement. To help you find the details of your Home Store take a look at http://bit.ly/TDStores for hours, locations and contact information.
If you prefer, another option is to remove any remaining funds from your current location, such as via your TD Bank Visa Debit Card, check, or transfer. If you choose to use either one of these methods, once the funds have been removed, please contact a Specialist 24/7 at 888-751-9000. It will be necessary to make a specific request to close the account once the balance is zero, and please note, the account will not close automatically.
If your account has a zero balance, there are several options you can go about closing your account. Your first option is to contact Customer Service and our Banking Specialists 24/7 at 888-751-9000. You can also send us a Secure Message via your Online Banking. If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD Bank ATM/Visa Debit card. If you run into any problems enrolling or if you do not have a TD Bank ATM/Visa Debit card to enroll online, please call us 24/7 the number listed above. Once you've successfully enrolled and after you log onto your Online Banking, on the left hand side, you should see and option to "Send a secure message" located in the “Message Center.
We hope this information is helpful, Timothy and have a nice day.
Alara B, Mount Laurel
September 21, 2015 11:31:06 AM
1 person recommended this