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January 12, 2018 01:08:59 PM
In reply to Fadey, Edmonton
It's great to hear from you this afternoon, Fadey, and we appreciate you coming to TD Helps for assistance.
Here on TD Helps, we're always happy to help with any questions or concerns; however, we notice that you're contacting us today from Alberta, CA. Additionally, as you mentioned you're looking to access your investment account, we believe that you may have intended to speak with TD Canada Trust. Please know that, currently, you are speaking with TD Bank, partner of TD Canada Trust in the United States.
While we both may share the same TD shield, we apologize for any confusion, as we are different entities. So that we may better assist you with your concerns, we'd like to recommend that you connect with TD Canada Trust directly.
If you'd prefer, you may ask your question again on TD Canada Trust TD Helps Page! To do so, click here: https://go.td.com/1Ymzfmu, as this link will take you directly to their page.
If you'd rather speak with a TD Canada Trust Banking Specialist, you're welcome to do so, 24/7, by calling 1-866-222-3456. If calling may not be convenient for you, check out the link we have provided here: https://go.td.com/1woOVay to view all the additional options you have when wanting to contact TD Canada Trust.
We look forward to hearing from you soon, Fadey!
Have an amazing day, and an even better weekend!
Brittany M, Mount Laurel
January 12, 2018 01:09:43 PM