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I traveled to BLOOMINGTON MN on business. I used an ATM while on my trip. I was charged a $3.00 fee for use of the ATM machine. Now I am charged another $3.00 fee from my own bank. How does a person avoid TD Bank charging ATM fees, when there is no TD Bank location for over 1000 miles.
November 18, 2014 05:46:48 PM
In reply to Kenneth, Chelsea
Great question, Kenneth! It's great to see you coming to TD Helps with your question.
At this time, a fee could be assessed to your account if a withdrawal, transfer or balance inquiry is made at a non-TD ATM, depending on your account type. Please look here http://bit.ly/1cTejgt for additional fee information.
We'd like to take this opportunity to let you know that we offer some accounts in which non-TD Bank ATM fees would be waived, and we may reimburse you for fees charged by the owner of the non-TD Bank ATM. We invite you to view the link mentioned earlier to see the types of accounts needed to waive these fees.
We offer a variety of different types of Checking and Savings accounts. To view and compare our checking accounts, visit http://bit.ly/1aDaRqd or check out our Checking Selector Tool http://bit.ly/1vW1xnU for help selecting a checking account that is the best fit you. To view and compare savings account products, click on http://bit.ly/1pJT9I9 , or if you prefer, we also have a Savings Selector Tool http://bit.ly/1vW1DvM which can help you choose the best savings account for your needs.
If you find that there may be an account that better fits your needs, we would be more than happy to change the account type you currently have. Please note, this does not change the account number, but only the account type. We can change the account type for you either by calling 24/7 at 888-751-9000, or on your Online Banking profile with the "Send a Message" feature. You can log into your profile here: http://bit.ly/1eaISlq. Then you can begin by clicking the Customer Service tab. You'll find the link to send a secured message there, where you can enter your request. Please be sure to specify the account number in which you want its type to change if you choose this method.
If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 888-751-9000 to speak with our knowledgeable Specialists.
If you are able to visit a TD Store, take a look at the following link find the nearest TD Bank Store and their hours: http://bit.ly/TDStores.
We hope this helps, Kenneth. Enjoy the rest of your night.
Justin B, Mount Laurel
November 18, 2014 05:53:11 PM