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I tried going into the 'edit' function of 'scheduled payment' section but see nothing that will remove the payment that's already been set up. Can you help?
October 25, 2016 07:41:28 AM
In reply to Margret, Marlborough
Good morning and welcome to TD Helps, Margret.
To cancel the recurring transfer scheduled via Person-to-Person Payments, please first log onto your online banking from here: http://go.td.com/1eaISlq and then follow the steps listed below:
Click on Person-to-Person Payments tab
Click on Activity tab and then click on Scheduled Payments tab
Next to the transaction, you should see a green arrow, please click the arrow and click Cancel Payments
Click on Yes, Cancel Payments
If you are still unable to proceed, please contact our 24/7 Tech Support Team directly at 1-800-493-7562 and a Specialist will be happy to assist you. If you wish to visit us in person, please stop by and see us at any of your local TD Bank Store, during lobby hours for assistance. For a list of the Store locations, hours and telephone numbers, please visit here: http://go.td.com/1f9DSJR.
Hope this helps, Margret. Have a great day!
LiShu R, Mount Laurel
October 25, 2016 07:41:59 AM