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I am enrolled in online banking with a checking account. I have companies that have been paid off. How do I delete them from the list?
Delores, Wappingers Falls
January 1, 2015 09:44:57 PM
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In reply to Delores, Wappingers Falls
Welcome to TD Helps, Delores. We'd be happy to help you with Bill Pay.
In order to remove a biller that is no longer needed, you must first log in to Online Banking and you may do so here: http://bit.ly/1eaISlq. Once logged in, you would then select the "Bill Pay" tab. Next, select the tab entitled "Manage your bills." You will then be given an option to select a biller from the drop-down menu listed on that page. After selecting the desired biller, you would then select the option to delete them from your created bills. Finally, you would confirm this selection and your biller will be successfully deleted.
If you need to delete a biller from your BusinessDirect log in, you would follow similar steps. First, you would have to log in here: http://bit.ly/1rvBmq8. Once you are logged in, you would then select the "Bill Pay" tab. Beneath the tabs, there are options listed one of them being "Manage Payees." When you select this option, all of the set up payees that you have will be listed on the page. All you would then have to do is select "Delete" next to the desired entries. After you confirm their deletion, they will no longer show up on your list.
If you run into any trouble deleting your billers or would like someone to walk you through the process, you may contact us 24/7 at 800-493-7562. Our Tech Support Specialists would be happy to help you with all of your Online Banking needs. As always, you may visit a TD Store during lobby hours for assistance. For Store locations and hours please visit http://bit.ly/TDStores.
We hope this helps, Delores and have a good night.
Justin B, Mount Laurel
January 1, 2015 10:06:04 PM