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I'm a current Chase customer looking at signing up for a TD account, but, my main issue is daily balance alerts (via email) and 2 factor authentication (also via email). As they are most haves with a bank for me.
May 31, 2015 06:44:24 PM
In reply to Ryan, Rockville
Happy Sunday Ryan,
Thanks for the question and we appreciate your interest in TD!
We'll be more than glad to tell you a little bit about the security features we offer here at TD Bank.
First we'd like to let you know that we are committed to providing a secure online experience that protects your confidential information. We recommend you check out this link: http://bit.ly/19nPcn5 for more information regarding all of the security features we employ on our website and via Online Banking.
To better answer your question, TD Bank does offer alerts sent via email that can be set up through your Online Banking account. You can take a look here: http://bit.ly/1v1jUYC for a little more info about the types of alerts we offer. TD also offers multi-factor authentication while logging into your online profile, although this is not completed via email. More info about that can be found here: http://bit.ly/1KwhWI7. In addition to this, we take further authentication measures when enrolling in many online services and we invite you to check in anytime on our home page for updates to our services here at TD Bank.
In addition to the security features already highlighted, we also take other precautions to help protect our Customers’ accounts. Please view http://bit.ly/1npPddy for more information. You might also be interested to know that TD Bank offers a free year of McAfee Internet Security to our Customers, as well as a free download of IBM Security Trusteer Rapport software. Please check out these links for more information: http://bit.ly/1xvfehm and http://bit.ly/1yNtAZG, which also includes instructions on how to take advantage of these services.
We also invite you to take a look here: http://bit.ly/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions or concerns.
For any inquiries at all, just give a ring to our Tech Support Specialists at 800-493-7562, 24/7, or come in and see us! We're available at these locations and times: http://bit.ly/TDStores.
Hope this helps, Ryan.
Looking forward to talking with you soon!
Kristen P, Mount Laurel
May 31, 2015 06:46:18 PM