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debra, seaside park
May 21, 2015 10:55:16 AM
In reply to debra, seaside park
Thanks for joining us here at TD Helps, Debra. We'd be happy to help.
When viewing your statements via your TD Online Banking, you may view and print your statements as far back as 5 years.
To locate your statements, after logging in your account from here: http://bit.ly/1eaISlq, please follow the steps below to obtain your statements:
1. Click on the accounts link at the top of the screen 2. Click on the account number you would like to view statements on 3. Click on the “Statements” tab. 4. Choose the statement period you would like to view and click “View Statement” 5. You may then click the print icon if you would like to print a copy of your statement
If you have not yet enrolled for online banking and have a TD Bank debit card, please follow this link to first enroll for our online service http://bit.ly/1lU2qfY. If you do not have a TD Bank debit card or are experiencing any difficulties while doing the online enrollment, you may contact our Banking Specialists who are available 24/7. When calling our Banking Specialists at 888-751-9000, we do require account verification, for security purposes.
If you are enrolled for our BusinessDirect online banking, after logging in your account from here http://bit.ly/1rvBmq8, please follow the steps below to obtain your statements:
1. Click on the accounts link at the top of the screen 2. Click “Statements” 3. Choose the statement period you would like to view and click “View Statement” 4. You may then click the print icon if you would like to print a copy of your statements
If you are looking to enroll for TD Bank BusinessDirect and you have your debit card, follow the link above and choose Business from the drop down box. Once you’re at the “Sign Up for TD Bank BusinessDirect” page, please complete the application. You will need your Business taxpayer Identification Number, account number, ATM/Debit card number, the business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your User ID and password. In case you don't have a debit card or would like to have immediate access to online banking, you could visit your local TD Bank Store for help. For hours and locations near you, check out: http://bit.ly/TDStores. You may also obtain a copy of your statements while you are at your local TD Bank location.
As you are also in need of your previous bank statements that may not be obtainable through any methods we provided above, please feel free to contact us 24/7 at the number provided above or stop by any of the TD Store locations in your area to speak with one of our Banking Specialists directly for additional assistance and possible options. TD Bank retains up to seven years of account records and statements available upon request.
You may also send a request via Online Banking through a secured message. To send a secured message you must first log on to your TD Bank online profile. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center.” In your message please be sure to provide the dates of the Statements you are requesting.
Also, depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to our current Personal Fee Schedule here: http://bit.ly/1cTejgt (please see "copies" for more details).
We hope this helps. Have a good one.
Yen D, Mount Laurel
May 21, 2015 10:57:14 AM
Are bank statements still on record and obtainable from 2006
Mike, Ottawa, Canada
November 14, 2016 08:48:04 AM
In reply to Mike, Ottawa, Canada
Thanks for joining in, Mike.
Please know that if your inquiry is in regard to your TD US account, we recommend taking a look at Yen's reply above. She reviews how far back you're able to view statement information as well as how to do so.
Keep in mind that TD Bank retains 7 years of account history in our records. As you've mentioned that you would need information from 2006, we recommend reaching out to us using the methods Yen mentions above for further assistance.
If this is in regard to your TD Canada Trust account, we recommend reaching out to our friends on the Canadian TD Helps Team. You are able to do so here: https://go.td.com/1QBOF4U. Once you submit a question to our friends to the Canadian Team, we're sure they'll be glad to help.
You are also able to reach out to a Representative at TD Canada Trust directly for help. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
We hope this helps, Mike. Have a good day.
Megan K, Mount Laurel
November 14, 2016 08:48:14 AM