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i am in brazil now, but i forget to call TD bank for inform i´m going to use my TD bnak debit card en brazil uruguay and argentina. how can i call TD from brazil?
agustin, fort pierce
April 15, 2015 02:52:15 PM
In reply to agustin, fort pierce
Hey Agustin, you came to the right place for assistance and we'd be happy to help!
When calling from Brazil or any other country outside the United States, please dial us direct at 1-856-751-9000 or call Collect with operator assistance from any land line phone by asking the Operator to dial 1-215-569-0518 (if you are able to gain access to a land line).
Also, you mentioned you forgot to inform TD Bank of your travels - did you know that if you utilize TD Online Banking, you may also send us a secure message with this information?
Once you log in from here: http://bit.ly/1eaISlq, please click on the Customer Service tab and then select Send a Message. In your message, please include the exact travel dates, destinations and if there will be any connecting flights, if applicable.
We want to make sure your trip is as stress-free as it can be, and we'd like to share with you that cards bearing the Visa logo are accepted at locations all over the world. However, please be sure to carry more than one method of payment while traveling, just in case you encounter any acceptance issues.
For few a tips to manage your money when traveling please check out: http://bit.ly/1fO8wKy, you may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
If this is regarding a TD Visa Credit Card, you may contact our Credit Card Specialists while you're outside the United States 24/7 by dialing Toll Free 706-644-3266.
We hope this helps and hope you have a wonderful day.
Yen D, Mount Laurel
April 15, 2015 02:56:03 PM
1 person recommended this
I would like to get $2.500.00 from my reward credit card to my checking account
October 12, 2016 09:48:46 AM
In reply to Lucie, Brasil
Thanks for joining in, Lucie.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. You can call us at (856)-751-9000. Additionally, you can call collect from a landline at (215)-569-0518.
If you're having trouble with your credit card, you are able to contact a Credit Card Specialist from overseas by dialing 706-644-3266. They will be glad to help.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Lucie. Have a good day.
Megan K, Mount Laurel
October 12, 2016 09:49:05 AM