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hi, i got a problem to reset password because i don´t have a ssn, and i can´t call to US because i´m in Venezuela and we can´t call outside because international calls are blocked, can you guys call me to help me reset password, i appreciate your help.
December 27, 2017 12:33:17 PM
In reply to jose, caracas
We're sorry to hear that you're unable to log in at this time, Jose.
Please know that in order to regain access to you online account, you would need to connect with a Banking Specialist directly. We apologize for any inconvenience this may cause.
From outside the US, we are available by telephone 24/7 at 856-751-9000 (215-569-0518 collect from any landline telephone).
We would like to assist you directly with your account concerns, Jose, however TD Helps is considered an unsecured forum. Because of this, we do not have access to your account/personal information to assist directly.
We hope to hear from you soon, Jose. We apologize again and have a good afternoon.
Megan K, Mount Laurel
December 27, 2017 12:33:31 PM