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I used my home equity credit line account to payoff auto loan on July 1, 2015. it made a offical check and mailed out by TD bank location at 999 Worceslter Street, Wellesley MA. As of today July 31,2015. My auto loan still is not process it. I do not understand that it needs how many days can be done the internel processing.
July 31, 2015 05:10:22 PM
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In reply to Jennie, Wellesley
Thanks for joining us on TD Helps, Jennie.
Typically, when a payment is sent, it could take up to 7-10 business days for mailing, depending on the post office. As you mentioned that you sent the official check at the beginning of July, we recommend contacting the financial institution where the auto loan is held for further details. If the auto loan is also held at TD Bank, you may contact our Financial Solutions Group 24/7 at 800-937-5020.
If your auto loan is held at TD Auto Finance, we recommend contacting them at 1-800-556-8172, Monday through Friday 8AM to 10PM EST and Saturday, 8AM to 7PM EST for further details.
We hope this helps, Jennie and please let us know if you have any other questions.
Colleen B, Mount Laurel
July 31, 2015 05:10:54 PM