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Hi i have a student checking account. I recently went a few dollars over. I got a thirty five dollar fee and than a twenty dollar fee about 10 days later.
Now i have about negative sixty in funds. How long do i have to pay this back without getting additional fees?
February 24, 2015 02:10:03 PM
In reply to Joshua, Clark
Thank you for reaching us on TD Helps, Joshua. We'd be happy to point you in the right direction.
Please understand that although we would like to assist you directly, unfortunately, we do not have access to your personal/account information since this is considered an unsecured forum.
To better assist you, we ask you please choose from the following options:
First, you may contact us 24/7 at 888-751-9000, or feel free to visit us during lobby hours to speak with a Customer Service Representative. Upon proper account verification, we will be glad to assist you. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you.
If you are enrolled for Online Banking, you may also send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you choose this option to communicate with us, you should expect a response within 24 hours.
If you are not currently enrolled in Online Banking and would like to be, you may do so by visiting here: http://bit.ly/1lU2qfY. You will need your account number, ATM/Visa Debit Card number, Social Security Number and email address to complete the enrollment. If you need any help enrolling, feel free to call the 24/7 number listed above or visit a TD Store during lobby hours.
We hope to hear from you soon, Joshua and have a good day.
Megan K, Mount Laurel
February 24, 2015 02:10:39 PM