Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I signed up for one of those websites that you buy things cheaper for 39.95 a month and if you dont want anything that month, you "skip" the month. I have been in dispute with them over 7 transactions, now an 8th, where I've gone in and "skipped" the month but they still charged my account. Since I went on their site to skip it, I consider this unauthorized but I'm not sure how the bank would view it. Is this something that can be disputed and does it actually stand a chance at getting my money back?
Jennifer, Middletown DE
November 12, 2015 07:17:39 PM
In reply to Jennifer, Middletown DE
Thanks for coming to TD Helps, Jennifer. We're sorry to hear about your situation and we'd like to help.
In this particular situation, we recommend reaching out to the merchant to see if this dispute could be resolved directly with them. If you have contacted the merchant and they are not cooperating with you, please give one of our 24/7 Banking Specialists a call at 888-751-9000. Once our Specialists verify your account information, they'll be able to file a dispute on your behalf. You could also visit any TD Bank during lobby hours to file the dispute as well. Click here: http://bit.ly/TDStores to find a TD Bank near you.
We hope this helps and have a good night, Jennifer! Take care.
Katherine G, Mount Laurel
November 12, 2015 07:18:51 PM