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Good morning, i sent money from my german bank account to an account at your bank. Sadly the name i wrote on the transfer was wrong. I sent the money at february 8, 2017 but i still didn´t get it back. So my question is, how long does it take you to send back that money to my accout?
Matthias, Waldsassen, Germany
March 2, 2017 01:47:54 PM
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In reply to Matthias, Waldsassen, Germany
We understand your concern, Matthias.
To best assist with your concerns, we recommend first placing a trace on the wire with the sending institution. This will determine what information is incorrect and where the funds are.
If you have questions for TD, you are able to reach us from overseas by dialing 856-751-9000 or 215-569-0518 collect from any landline telephone.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Matthias. Have a good afternoon.
Megan K, Mount Laurel
March 2, 2017 01:48:14 PM
1 person recommended this