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March 2, 2015 06:14:18 PM
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In reply to vincent, tomsriver
Thanks for letting us assist you at TD Helps today, Vincent! We'd be happy to explain more about our Bill Pay system for you.
Bill Payments made through TD Bank Bill Pay can be issued electronically or as a draft check, and actual processing is determined by the Biller. Bills paid electronically can be paid as soon as the next business day and these will give you the option to choose the next business day on the calendar, while payments sent in check form will usually need several days for processing and mailing.
When you are making a bill payment through TD Bank Online Banking, the date you select is the delivery date of your payment. In the case of an electronic funds transfer, the funds are transferred to your Biller on that date. If we're not able to transfer the payment electronically, the date you select is the date the check should be received. By default all weekends and holidays will not be available for selection of delivery. Typically, 3-4 business days are needed for a check payment as the item will be issued and mailed for delivery by the pay date you select.
To ensure your payments are received on time, we recommend scheduling your payments to allow enough time for processing before your due date with your payee.
We'd be happy to answer any additional questions you might have. To review your Bill Payments in further detail, please call a Tech Support Specialist directly at 800-493-7562 using Option 3, or feel free to stop by at any nearby TD Bank Store. A listing of our Store locations can be found at: http://bit.ly/TDStores.
We hope this has cleared up any questions, Vincent. Thanks again for stopping by and have a wonderful day.
Kristen P, Mount Laurel
March 2, 2015 06:18:37 PM