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my social security check had been sent this morning, will my money be in my checking account directly?
June 18, 2015 12:35:46 PM
1 person recommended this |
In reply to sheila, caribou
Great to see you, Sheila,
If you have funds which are directly deposited to your account, the funds should become available in your account to use on the date designated by your depositor. If you're uncertain of this date, we recommend that you reach out to the Social Security Administration for assistance. Typically, on this date the funds would become available first thing in the morning.
For any questions you may have, feel free to give us a call! We're available 24/7 for you and we can be reached at 888-751-9000. Or you can stop in at any of our convenient Store locations found here: http://bit.ly/TDStores.
We hope this makes it a bit clearer for you, Sheila.
Please just hit 'Reply' with any questions! Hoping you enjoy your afternoon.
Kristen P, Mount Laurel
June 18, 2015 12:38:11 PM
WHAT TIME IN THE MORNING MY SOCIAL SECURITY CHECK I WANT THERE YESTERDAY AFTERNOON AND THEY SAID IT SHOULD BE ON MY NEW ACCOUNT?
November 20, 2015 11:44:36 AM
In reply to Patricia, Newark
Thanks for your question, Patricia.
If you have funds which are directly deposited to your account, the funds will be available to use no later than 6:00 am on the date of your deposit.
As you mentioned that you have recently started direct deposit, please keep in mind that direct deposits generally take 1-2 payment cycles to begin. Usually, your depositor will test the account first with a zero dollar deposit to make sure all your account information is correct.
If you've already been receiving your deposit and it wasn't made as expected, you're welcome to give a Banking Specialist a call at 888-751-9000. After account verification, our Banking Specialist can contact our ACH Department for more information on your direct deposit. Please keep in mind, our ACH Department is open Monday – Friday between 8:30 AM – 5:00 PM.
Or if you'd like, feel free to visit at any nearby TD Bank Store to have one of our Representatives look into it for you. Please see: http://bit.ly/TDStores to find your nearest location.
We hope this helps, Patricia and have a good afternoon.
Megan K, Mount Laurel
November 20, 2015 11:45:00 AM
MY NAME IS MICHAEL , AND MY SOCIAL SECURITY DISABILITY CHECK IS DIRECT DEPOSIT DUE ON THE SECOND WENSDAY OF EVERY MONTH INTO MY CHECKING ACCOUNT HERE AT TD BANK
ALTHOUGH MY ACCOUNT USED TO BE OUR OF THE PITSFIELD BRANCH ON WEST STREET, I HAVE BEEN RESIDING HERE AT THE SOLDIER ON SHELTER IN LEEDS AWAITING AFFORDABLE HOUSING BACK IN PITTSFIELD.
I BELIEVE MY ACCOUNT MIGHT HAVE BEEN TRANSFERED TO THE DOWNTOWN NORTHAMPTON BRANCH AS i HAVE HAD TO OBTAIN SEVERAL NEW ATM CARDS DEBIT CARDS DUE TO MY OW DILEMMAS.
I WROTE TO YOUR FACEBOOK PAGE THIS MORNING TO ASK IF MY SSDI IS ABLE TO BE WITHDRAWN FOR CASH, AND THE PROMPT ON MY PHONE RELAYED THERE HAD BEEN TO MANY ATTEMPS ON MY ACCOUNT NUMBER.
COULD YOU PLEASE WRITE ME AND EMAIL OR MESSAGE AS MY CELL PHONE WAS HACKED RECENTLY.
THANKS YOU FOR HELPING,
June 8, 2017 11:39:39 AM
1 person recommended this
In reply to MICHAEL, LEEDS
Good afternoon, Michael. We'd like to help with your direct deposit.
While we're unable to email you directly, we'd like to offer other ways to contact us so we can resolve this for you.
With direct deposits, we are unable to make funds available prior to the release date provided by Social Security. If your payment date is generally the second Wednesday of the month, funds may not be available for withdrawal until June 14th.
We would be happy to look into this for you. If you are able to use a different phone, you can call us 24/7 at 888-751-9000. You may also stop in to see us at any of our Stores during lobby hours. To find a Store near you, please click here: https://go.td.com/1nq31dc. You also have the option to send us a secure message through your Online or Mobile banking. To send a secure message, log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We can generally respond within 24 hours or less.
You mentioned that you received a prompt that there had been attempts on your account number. When you reach out to us, please provide additional details so that we can take any necessary steps to protect your account information.
We want to thank you for your service and look forward to hearing from you soon. Have a good day, Michael!
Customer Service Team, Mount Laurel
June 8, 2017 11:40:56 AM