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January 26, 2015 10:28:59 AM
In reply to John, Merrimac
Good question, John and thanks for reaching out to TD Helps for your answer.
If you mailed in a check for your auto loan payment, it may take 7-10 days for delivery and processing. Please note, delays may also occur depending on the Postal office. If your auto loan payment is due soon, we do have other payment options would like to share with you.
We provide the option to make an online loan payment using your bank account with other financial institution with the United States. If you wish to do so, please visit http://bit.ly/1p7K5PC to make a one-time payment (using a Checking account only).
In addition, if you would like to manage your loan account online, we are happy to provide you with online access. And if you also have a TD Bank deposit account such as a Checking or Savings, you'll be able to make your payment via transfer after enrolling your accounts for online banking.
If you wish to enroll for Online Banking for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM or Debit Card number, your Social Security Number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
As always, please also feel free to contact our Financial Solutions Group (FSG) at 800-937-5020. Our Specialists are available 24/7 and would be happy to help. Or, if you prefer, you're also invited to stop in at any TD Bank Store nearby you to make your auto loan payment in person, and for a listing of our closest Stores, please see: http://bit.ly/TDStores.
If your Auto Loan is through TD Auto Finance, you may contact a TD Auto Finance Representative for payment options. They are available Monday through Friday 8:00 AM to 10:00 PM and Saturday 8:00 AM to 7:00P M at 1-800-556-8172 to help you.
We hope you find our answer helpful, John and please don't hesitate to return to TD Helps if you have any further questions.
LiShu R, Mount Laurel
January 26, 2015 10:31:07 AM