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July 19, 2015 07:17:09 PM
In reply to jeremiah, Brooklyn
Good evening to you and we hope you're doing well! Welcome to the community.
If you made your original purchase with the clothing warehouse with your TD Bank Visa Debit card, usually refunds processed on this type of card will take 3-5 business days to be credited. Please do keep in mind that this time frame can vary depending on when we receive notice of the credit from the merchant. If you have any further questions about your refund in particular, you may connect with one of our Customer Service Specialists 24/7 at 888-751-9000 and we can see if we have any further information about this return.
You can also keep track of this credit to see if it has been posted to your account by logging into Online Banking. You can do so by clicking here: http://bit.ly/1eaISlq. If you have not enrolled in Online Banking, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 888-751-900 to speak with our Banking Specialists.
In case the transaction is being sent to you as an ACH credit (like a direct deposit), you can anticipate a 2-3 business day time frame to receive it.
And if you're referring to a credit on your TD Visa Credit Card, we encourage you to contact a Card Services Specialist directly at 888-561-8861, 24/7 for assistance in determining more about the time frame for this item. They can also check on your account for your during your call.
We hope this gives you a better idea, Jeremiah.
Please feel free to click 'Reply' if you have other questions that came up.
Take care and we hope you have a wonderful night!
Kristen P, Mount Laurel
July 19, 2015 07:18:29 PM