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Available balance is $47 while the actual money in my account is over $500
June 17, 2015 07:26:39 PM
In reply to Jordan, Bridgeton
Thank you for joining us on TD Helps, Jordan. We'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://bit.ly/TDStores.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists.
Regardless of the method you choose, our Representatives will be glad to review transactions with you and your balance.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Jordan and have a good day.
Megan K, Mount Laurel
June 17, 2015 07:27:10 PM