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March 1, 2015 09:36:18 PM
In reply to Charles, Coatesville
That's a great question that you asked, Charles! We'll be glad to answer it for you.
An account will be placed in a collection status after it has been overdrawn for 60 calendar days, or such earlier time that the Bank determines the overdraft balance to be uncollectible. Once the account is placed in this status, it would be necessary for our Customer to contact our Recovery Department at 800-742-2651, Monday through Friday 8am-9pm or Saturday 8am-5pm. Another alternative would be visiting any TD Bank Store during lobby hours to make payment arrangements. Click here: http://bit.ly/TDStores to find a TD Bank near you.
If you should have any additional questions, please don't hesitate to contact us 24/7 at 888-751-9000.
Hope this helps, Charles and enjoy the rest of your evening!
Katherine G, Mount Laurel
March 1, 2015 09:37:50 PM